The following questions have been frequently asked about Mighty Tidy Cleaning, LLC.

The answers have been provided for your convenience. However, if there is something that we have missed please do not hesitate to ask.

What type of products are used to clean?
At Mighty Tidy cleaning, we use all green and environmentally safe products.

Do your technicians speak english?
Yes, all of our technicians speak english and most are bi-lingual.

Do your employees go through a background check?
Yes! All of our employees have passed drug and background screenings.

How many people will be cleaning my home or business?
We normally work in teams of 2-3 depending on the job. Each team includes a supervisor to see that all tasks are completed correctly.

What preparation is necessary for my cleaning?
In order to provide you the best value for your money, we ask that you do minor straightening up the night before. (All clothes, toys and papers, etc.) But this is not required. Our technicians are more than happy to clean around the clutter.

Do I need to provide any supplies for the cleaning of my home / business?
Mighty Tidy Cleaning, LLC, comes fully prepared when visiting your home. We provide all cleaning supplies and equipment of the highest quality. However if you have a special request to use your own supplied product just let us know.

How is payment made for services?
Payment should be made at the time of the cleaning. If you are home feel free to pay the team directly. If you won’t be home, simply leave cash or a check made payable to “Mighty Tidy Cleaning, LLC” on the kitchen counter. We also accept all major credit cards, which can be paid by phone. We will leave a receipt on your kitchen counter after each cleaning or by email if you prefer.

Do you offer FREE estimates?
YES WE DO!

Must I be present when you clean?
It’s your choice. Many of our customers prefer to give a key that is secured in our office. Keys are number coded and are not marked with personal information. Others leave us a key in a safe place each visit. Alarm systems can either be left off or you can give us entry/exit codes.

How do you protect my keys?
Your key is secured in a locked key safe to which only our office manager has access. The key is issued to the supervisor on the day of your service. The supervisor returns the key at the end of the day and management returns it to the secured safe. If for some reason your key is lost, we are required by our insurance company to notify you immediately and pay to change your lock should you desire.

How long are your technicians in my home / business?
The cleaning time depends on the condition and the needs of the home or office. On average, we spend approximately 2 – 2 ½ hours during the initial cleaning. After the initial cleaning and it’s up to Mighty Tidy standards, it usually takes 1 – 2 hours.

How is a price for my home or business determined?
A fee is based on the condition and size of your home or business

If I have pet(s), do I need to secure them while your team is cleaning?
No, our technicians are all animal friendly. Should your pet(s) be very protective of your home when you are away, we would ask that you secure them outside, in a kennel, or left in a room that will not be cleaned.

Are your teams supervised?
Each team includes a experienced supervisor to see that cleaning tasks are completed correctly. In addition, field leaders make periodic visits to ensure we are meeting our service commitments.

What happens if an employee gets injured in my home or business?
Since Mighty Tidy Cleaning, LLC, is a legitimate cleaning service, all of our employees are covered under our worker’s compensation insurance.

Am I responsible to the IRS for payroll and other taxes?
No, you are not. We pay all appropriate taxes. You are simply our customer, not an employer.

Does your company carry liability insurance?
Yes! Mighty Tidy Cleaning, LLC, is insured!

Are you bonded?
Yes! Mighty Tidy Cleaning, LLC, is bonded!

What if something was missed or not cleaned properly?
We appreciate your feedback. Send us an email or call our office. We will correct the problem.

What if I need to change my schedule?
Call our office and we will take care of any rescheduling you may need. All we ask is that you give us as much advance notice as possible. If you cancel within 24 hours of your cleaning, you will be charged a $25 late cancellation fee.

What are some restrictions in your cleaning procedures?
Our technicians are trained for the duties listed on our services page. For their safety, some restrictions are the following:

They are not to step higher than a 2step ladder, which we provide.
Technicians are not to lift over 40 pounds.
Technicians are not allowed to go into drawers or closed cabinets.
Technicians are not to care for or pick up after children or pets.

How do I get regular service started?
Call our office and we will get you all the information you need to get started!